Refund and Return Policy

Refund and Return Policy for Visa Applications

1. General Policy

All fees paid for visa applications, including processing fees, service charges, and any associated costs, are strictly non-refundable under any circumstances. This policy applies to all types of visas, including but not limited to tourist, business, and transit visas.

2. Non-Refundable Fees

  • Application Fees: Once a visa application has been submitted, all fees associated with the processing of the application are non-refundable.
  • Service Charges: Any service charges paid to agencies, sponsors, or third-party service providers are also non-refundable.
  • Expedited Processing Fees: Fees paid for expedited or urgent processing of visa applications are non-refundable, regardless of the outcome or processing time.

3. No Exceptions

  • Visa Rejection: In the event that a visa application is rejected by the relevant authorities, no refunds will be issued.
  • Withdrawal of Application: If the applicant chooses to withdraw their application after submission, no refunds will be provided.
  • Incorrect or Incomplete Information: Applications submitted with incorrect or incomplete information that result in processing delays or rejections are not eligible for refunds.

4. Acknowledgment

By proceeding with the visa application process, the applicant acknowledges and agrees to this no-refund policy. It is the applicant’s responsibility to ensure that all information provided is accurate and complete before submission.

5. Finality of Transactions

All payments made in relation to visa applications are final. The applicant agrees that they have reviewed and understood this policy before making any payment. Once payment is made, no requests for refunds or returns will be entertained.

6. Policy Updates

This refund and return policy is subject to change at the discretion of the issuing entity. Any changes will be updated and communicated as necessary. The policy in effect at the time of the transaction will apply.

7. Contact Information

For any inquiries related to this policy, please contact our customer support team before submitting your application on WhatsApp Number: +971 56 269 6587 or email: info@smartevisa.ae